Help Center

Frequently Asked Questions

Everything you need to know about Digital Lizard IPTV — plans, devices, setup, payments, and more. Can't find your answer? Contact our 24/7 support.

🚀 Getting started
What is Digital Lizard IPTV?

Digital Lizard IPTV is the best premium IPTV subscription service for USA & Canada. We offer 20,000+ live TV channels and 150,000+ movies & series in stunning 4K streaming quality, working on all your devices with 99.9% uptime.

Does Digital Lizard IPTV offer a free trial?

Yes — we offer a free 24-hour trial with full access to all live channels, 4K streams, and the complete VOD library. No credit card required. Contact us via WhatsApp or Telegram to get your trial instantly.

How fast is my account activated?

Activation is instant. Your login details are sent to your email within minutes of payment confirmation — you can start streaming right away.

Is Digital Lizard IPTV available outside USA & Canada?

Yes — while we're optimized for USA & Canada viewers, our service works worldwide. You can use it while traveling as long as you have a stable internet connection.

📱 Devices & setup
Which devices support Digital Lizard IPTV?

We support all major devices: Amazon Firestick, Samsung & LG Smart TVs, Android TV boxes, Android phones & tablets, iPhone & iPad, Apple TV, MAG boxes, and Windows/Mac computers.

How do I install it on Firestick?

Installation takes under 5 minutes: enable Apps from Unknown Sources, download the Downloader app, install your IPTV player, and log in with the credentials we email you. Full step-by-step guide on our Installation page.

Can I use it on multiple devices?

Yes — you can install your account on as many devices as you want. Your subscription supports one active stream at a time. Need simultaneous streams? Contact us for multi-connection plans.

What internet speed do I need?

We recommend at least 30 Mbps for smooth 4K streaming. For HD content, 15 Mbps is sufficient. Most US & Canadian broadband plans easily support this.

💳 Billing & plans
What payment methods are accepted?

We accept Credit/Debit cards, PayPal, Apple Pay, Google Pay, Cash App, and cryptocurrency (BTC, ETH, USDT) — all with zero service fees.

Is there a money-back guarantee?

Yes — all plans come with a 72-hour money-back guarantee. If you're not 100% satisfied within the first 72 hours, we'll give you a full refund, no questions asked.

Is there a contract or hidden fees?

No contract, no hidden fees, no setup costs. The price you see is exactly what you pay. Renew only when you want to — cancel anytime.

How do I renew my subscription?

Simply visit our pricing page and purchase a new plan with the same email address — your account continues seamlessly. We'll also send you a reminder before your plan expires.

⚙️ Technical
Does it include sports channels?

Yes — all major US & Canadian sports: NFL, NBA, NHL, MLB, UFC, boxing, soccer and more, including PPV events. All in HD and 4K streaming quality.

What if a channel is buffering?

Our anti-freeze technology ensures 99.9% uptime. If you experience buffering, try switching the stream quality or restart your app. Our 24/7 support team can also fix any issue within minutes.

Do you provide an EPG TV guide?

Yes — a full electronic programme guide (EPG) is included with every plan, so you can see what's playing now and next on every channel.

Do I need a VPN to use the service?

No VPN is required — our service works directly. However, some users prefer a VPN for additional privacy. The choice is yours.

Still have questions?

Our support team is available 24/7 — average response time under 5 minutes.